Nondiscrimination Notice and Language Assistance
iHealth Plans complies with applicable civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
Last updated November 6, 2026
Our commitment
iHealth Plans does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
- We provide free aids and services to people with disabilities to help them communicate with us effectively, such as qualified sign language interpreters and written information in other formats.
- We provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.
If you need these services
If you need any of the services described above, please contact us.
- By phone
- 1-888-243-8046 (TTY 711)Monday-Friday, 9 AM-5:30 PM EST
- By email
- contracting@ihealthplans.com
Filing a grievance with us
If you believe we have failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with us.
- By phone
- 1-888-243-8046 (TTY 711)Monday-Friday, 9 AM-5:30 PM EST
- By email
- contracting@ihealthplans.com
Filing a complaint with the federal government
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Complaint forms are available on the HHS website.
- Online
- ocrportal.hhs.gov/ocr/portal/lobby.jsf
- By phone
- 1-800-368-1019, TDD 1-800-537-7697
- By post
- U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
Language assistance
Language assistance is available free of charge. We have agents who speak Spanish and Haitian Creole, so help in either language can be arranged at no cost to you.