Do Not Call and Contact Preferences
If you do not want to hear from us, you can tell us to stop at any time and we will. This page explains how to do that, and what happens when you do.
Last updated November 6, 2026
Asking us to stop contacting you
You can ask us to stop contacting you at any time, for any reason, and you do not have to give a reason. Your request applies whether or not you previously gave permission to be contacted.
- By phone
- 1-888-243-8046 (TTY 711)Monday-Friday, 9 AM-5:30 PM EST
- By email
- contracting@ihealthplans.com
- By post
- iHealth Plans LLC, 1166 W Newport Center Dr. #312, Deerfield Beach, FL 33442
Add your number to our do not call list
Submitting this form adds your number to our internal do not call list. We will stop calling it within 30 days, and usually sooner. Your number stays on the list unless you ask us to remove it.
You can also ask us by telephone. A request made on a call is accepted and recorded exactly the same way as one made here.
Withdrawing consent
If you previously agreed to be contacted, including agreeing to receive automated calls or text messages, you can withdraw that agreement at any time. Withdrawing it does not affect any coverage you already have and does not affect your ability to speak to us if you contact us later.
You can withdraw consent by any reasonable means, including replying STOP to a text message, telling an agent on a call, or using any of the contact methods above.
How long it takes
We add your request to our internal do not call list. Once it is recorded we stop making marketing contact.
A request reaches us by telephone or by email and a person adds it to the list. We do that as soon as we receive it, and never later than 30 days, which is the deadline the TCPA sets for an internal do not call list.
The National Do Not Call Registry
Separately from us, you can add your number to the National Do Not Call Registry, which is operated by the Federal Trade Commission and applies to telemarketing calls generally.
- Online
- donotcall.gov
- By phone
- 1-888-382-1222, TTY 1-866-290-4236
Registering with the national registry does not by itself stop contact from a company you have an existing relationship with, so if you want us to stop, tell us directly as well.
Records we keep
When you ask us to stop, we keep a record of the request so that we can honor it. That means we retain enough information to recognise your number or email and avoid contacting it again.
The record is the number itself, not your lead record, so asking us to delete your information does not undo your do not call request. The number stays on the list.
We keep that list for as long as we are in business. There is no point at which a number comes off it unless you ask us to take it off.
A do not call request stops us from calling you. It does not stop you from calling us if you want to.