iHealth Medicare Advantage Plans Privacy Policy

Introduction

iHealth Plans is committed to maintaining the privacy and security of our customers' personal and health information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your information.

Information We Collect

1. Personal Information: This includes your name, address, email address, phone number, date of birth, and other identifying information.
2. Health Information: Details regarding your health conditions, treatment plans, medical history, and health insurance information.
3. Usage Data: Information on how you interact with our services, including website visits, app usage, and customer service interactions.

Insurance products and services are offered by iHealth Plans or one of its affiliates.

How We Use Your Information

• To provide, maintain, and improve our services.
• To communicate with you about your account and our services.
• For billing and payment processing.
• To comply with legal obligations and regulations.
• For research and analytical purposes.

Sharing Your Information

We may share your information with:

• Health care providers for treatment purposes.
• Third parties for payment processing and fraud prevention.
• Authorities, if required by law or to protect the safety and rights of others.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

• Access and update your personal information.
• Request deletion of your information.
• Opt-out of certain uses and disclosures of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or through direct communication.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at 1-888-243-8046.