Submit a Privacy Request
Use this form to exercise your privacy rights under applicable state law. You can ask us what personal information we hold about you, request a copy, correct it, delete it, or opt out of targeted advertising. There is no charge to make a request.
You can also make a request by calling us toll-free at 1-888-243-8046 or emailing contracting@ihealthplans.com. All methods are treated the same way.
How we verify your request
Before we act on an access, correction, or deletion request, we match the information you provide against what we already have on file. We may contact you to confirm additional details. We only ask for what is needed to verify your identity and will not use it for any other purpose. Opt-out requests do not require verification.
What happens next
You will receive a confirmation email within 10 business days. We will respond to your request within 30 days. If we need more time, we will tell you why and when to expect a response, which may extend the period by up to 45 additional days where the law allows.
If we decline your request
If we decline to act on all or part of your request, we will explain why in writing. You may appeal within 45 days by selecting "Appeal a decision on a previous request" above, or by emailing contracting@ihealthplans.com with "Appeal" in the subject line. We will respond in writing within 45 days with the action we took, or did not take, and the reason. If we deny your appeal, you may contact your state Attorney General.
We will not deny you services, charge you a different price, or treat you differently for exercising your privacy rights.
This form covers information we collect through this website and our marketing. Information about your insurance coverage is held by the carrier and may be protected by separate federal rules such as HIPAA or the Gramm-Leach-Bliley Act. For questions about a policy, contact the carrier named on your policy documents.